14.1. In case you are a Client, you will have the right to withdraw from this Agreement within three (3) calendar days from the date of subscription of a BLUEEMPIRE Pack without justification. The withdrawal period will expire on the three (3) calendar days counted from the date of subscription of said Pack. In order to exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract by means of an unequivocal statement to the email info@theblueempire.com including in the subject "Withdrawal", where you must indicate the data set forth in the Single Annex Of these Terms and Conditions. The email will be answered by the BLUEEMPIRE team, where we will indicate the steps to follow. If you wish, you can also send us the info@theblueempire.com the model of withdrawal form that is included as a single annex, although its use is not obligatory. To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding term expires.

14.2. In case of withdrawal on your part, we will refund all payments received from you, without undue delay and in any case, no later than seven (7) calendar days from the date we are informed of your decision to desist from this contract. We will proceed to make such refund using the same payment method used by you for the initial transaction unless you have expressly provided the opposite; in any case, will not incur any expenses as a result of the refund.

14.3. If the provision of services by BLUEEMPIRE has started during the withdrawal period, use of the product will be considered and the user will not have the right to withdraw because the product will have been used. Use of the product will be considered once the user activates the product through the BackOffice and / or consumes some product or service of the packs acquired by the user.

14.4. In case you are a Distributor, you will not have the right to withdraw and the provisions of this clause will not apply to you.



(You must only complete and send this form in case of withdrawal).

To the attention of BLUEEMPIRE, INC.

I hereby inform you that I give up my contractual relationship with you.


Name of consumer:

Consumer identification number (DNI / Passport):

Consumer email address:

Signature of the consumer: